Get help with
Lenovo Privacy Essentials by
FigLeaf
Need help using Lenovo Privacy Essentials by FigLeaf? Got privacy questions? We’re here for you.
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FAQ
Why do I need to install the extension and what does it do?
The extension is what makes Lenovo Privacy Essentials by FigLeaf work inside your web browser. You need it for things like auto-filling your info and blocking trackers.
Does Lenovo Privacy Essentials by FigLeaf work on all websites?
We’ve designed Lenovo Privacy Essentials by FigLeaf to work on most websites. But in the rare case that you come across a site where Lenovo Privacy Essentials by FigLeaf doesn’t auto-fill your details or save your credentials, please let our Customer Support team know. Please note that Lenovo Privacy Essentials by FigLeaf doesn’t offer to generate masked emails on email service provider websites, like Gmail and Yahoo. Since you’re going there to create an email address, we don’t want to get in the way.
What is a Breached Account?
A breached account is an account, found by Lenovo Privacy Essentials by FigLeaf, with publically available credentials.
What are At-risk Accounts?
At-risk accounts include breached accounts and those that could be compromised. We strongly recommend changing the passwords for breached accounts right away. You should also change the password or, at the very least, review the credentials for accounts that could be compromised.
What are Exposed Accounts?
These are accounts that could potentially be compromised because you’re reusing the same credentials of a breached account.
What does Password Conflict mean?
This means that Lenovo Privacy Essentials by FigLeaf detected 2 different passwords for an account. Just pick the correct one and you’ll be good to go.
Does Private Connection have any limitations?
Right now, Microsoft Edge does not support the technology that Lenovo Privacy Essentials by FigLeaf Private Connection requires. But everything works great in Chrome and Mozilla.